A variety of new services will be introduced by GTPL KCBPL to meet the evolving needs of urban consumers.  This announcement was done in the presence of Chief Transformation Officer –Ankit Agarwal, VP of Operations–Anuj Borthakur & AVP of Sales – Mithun Chatterjee.

One of the biggest and most well-known digital cable providers in West Bengal and Odisha, GTPL KCBPL has expanded its service offering by offering customers value-added services after realizing that broadband will be essential to the company’s continued growth. The organization intends to empower its 7600+ business partners and give them the tools they need to offer services like OTT bouquet, CCTV, IOT, and SAAS solutions in addition to cable and broadband services.

Utilizing their 2.5 million customers’ faith in the brand and its local partners throughout the years, the organization is adamant that the neighborhood cable operator needs to be given more power and transformed into a “Digital Superman” in order to meet shifting consumer demands for digital content.

According to the organization, the neighborhood cable operator is a reliable source that can be contacted in case of an emergency. The recent Amphan and Covid incidents serve as a prime illustration. Moving forward, the operator’s relationship with the customers should be further strengthened by offering new services. The organization believes that a typical family has several digital needs nowadays that go far beyond the typical broadband offerings. And why should they search elsewhere when the local operator will already offer a wide range of services? In order to persuade the next generation of cable operators to enter the industry, it is also our obligation to provide services. We hope to scale new heights with our new offerings.

Chief Transformation Officer Ankit Agarwal said, “We believe that the local cable operator has excellent interpersonal relationships with their customers. By further empowering them with relevant products & services we will be able to create a beautiful balance of personalized service & impactful product offerings”.

Priyanka Dutta