One of the biggest online travel tech companies in India, EaseMyTrip.com, has announced the opening of its first physical store in Surat, Gujarat. As part of its planned expansion intentions, this has been announced as a strategic move. The goal is to appeal to a clientele that values a personalized “meet and greet” encounter. This choice demonstrates the organization’s dedication to offering top-notch customer service and addressing the changing demands of its clients.

The brand’s objective of expanding its activities and footprint led to the new office being positioned in the well-known area of Ghod Dod Road in Surat. In order for clients to have a strong brand recall, the interior of the store is built with the most modern patterns and brand colors in mind. The shop will offer first-rate services including booking hotels and flights, buying bus, train, and group fare tickets, and purchasing vacation, cruise, and charter packages. As supplemental services, EaseMyTrip’s Surat location will also provide visa applications and related requirements.

“Our cutting-edge EaseMyTrip franchise system is disrupting the travel industry by providing convenient access to our services, overcoming the limitations of digital literacy. With the opening of our newest location in Surat, we have made significant progress toward our goal of building a strong national presence. Our expansion plan seeks to increase brand visibility and usability so that our valued customers may easily use our reliable travel services, regardless of their level of internet competency” said Mr. Rikant Pittie, Co-Founder of EaseMyTrip.

The business announced the opening of offline retail locations under its main franchise business in India at the beginning of this year. The top online travel service also opened its first physical location this month in Patna, Bihar.

Priyanka Dutta