Mr. Leonard Jackson, CEO, AmbiPalm Health, Ms. Darakshan Khan, Head – BD Marketing, AmbiPalm Health, Ms. Doris Pradhan, COO, AmbiPalm Health, and eminent Bengali actor Mr. Abir Chatterjee graced the launch of health tech startup AmbiPalm in Kolkata.

AmbiPalm Health Pvt Ltd. (AHPL) is a Hyderabad-based Health Tech Startup. They want to bring in a revolution in ambulance hailing and allied healthcare services, through their app-AmbiPalm. The App works as an aggregator of ambulances and will bring order in this field.

The initiative is the brainchild of three entrepreneurs, US-based Mr. Kameron Abraham, CFO, AHPL, with interests in medical and real estate interests, and India-based husband and wife duo running a healthcare BPO, Mr. Leonard Jackson, CEO, AHPL, and Ms. Doris Pradhan, COO, AHPL.

AmbiPalm is an aggregator of ambulances, having strategic tie-ups with local service providers. It is currently partnering with over 500 service providers with a fleet of over 3500+ ambulances across 15 cities of Hyderabad, Bangalore, Mysore, Kolkata, Durgapur, Asansol, Siliguri, Darjeeling, Lucknow, Kanpur, Faridabad, Gurgaon, Chennai, Guntur, and Noida. The company has provided to facilitate air ambulance services to shift patients expeditiously or to distant locations.

 AmbiPalm has been operating in Kolkata through a soft launch for over a year. They are now focusing on expanding and enhancing their services across West Bengal in cities like Durgapur, Kharagpur, Medinipur, Asansol, Siliguri, and others. They want to increase their operating fleet to a minimum of 10000+ in a year’s time.

Speaking at the event, Abir Chatterjee said “I understand how people get perplexed during situations when your near and dear ones are in a medical emergency. I had to face one during the pandemic and luckily due to my friends I could book an ambulance and transfer the patient to the nearest hospital. With this service, people will be able to book an ambulance at the earliest and carry the patient to the hospital as soon as possible. If we can have so many apps on our smartphones, then one must download this app too. I hope that no one needs this app but it is indeed good to be prepared”.

AmbiPalm has several customer-friendly features like an easily accessible wide network of ambulances, the option of booking from anywhere, customize and scheduling an ambulance arrival, choice of ambulances to suit the need, real-time tracking, lowest possible price, 24/7 Call Support, multi-linguistic Call Centre including Bengali, English, Hindi, Telugu, and Kannada conversant tele-callers. AmbiPalm offers a unique feature of negotiating the price for a trip and offering the best price acceptable to both the customer and the service provider.

AmbiPalm offers three types of ambulances -Advanced Life Support, Basic Life Support & Patient Transport Service, catering to the different needs of the customers.

Advanced Life Support Ambulance meant for critical patients are big vehicles like Tempo Traveller or Wringer and are equipped with an array of life support equipment like ICU equipment, an in-built ventilator with oxygen cylinder, BP monitor, and specialized medication.

Basic Life Support ambulances meant for semi-critical and non-critical cases are small vans like Omni and Eco and have minimal features like an oxygen cylinder with a mask and an option for customization.

While Patient Transport Service ambulances mostly Omni or Eco are meant for non-serious patient’s transfer and are equipped with a stretcher as well.

AmbiPalm App has added on options of a Doctor, paramedics, extra-helper, PPE-Kit, Transport ventilator, Automated external defibrillator (AED), Pacemaker, Bipap, Cpap, Multipara monitor, Suction pump, Syringe Pump, Spine board, Artificial manual breathing unit (adult, child and neonatal), oxygen cylinders and more.

Besides ambulance services, the AmbiPalm App offers free Blood service for the needy and a regular newsfeed on various health-related topics called, Ambi-Tales.

AmbiPalm has ambitious plans to venture into15 more Indian cities in the next 6 months and aims to be present all over India in a years’ time. It has plans to spread its network to neighboring countries in the next two years. AmbiPalm is also adding Nutrition by March next year. Online Diagnostics and Pharmacy and TeleDoc will soon be available.

Priyanka Dutta