A press conference in Kolkata by PBPartners, a brand under Policybazaar Insurance Brokers, provided insight into the company’s revolutionary efforts to empower its agent partners and transform the health insurance market for consumers.

The event saw the presence of Mr. Neeraj Adhana, National Sales Head – Health Insurance, along with Mr. Rajeev Saha, Regional Sales Manager, East, PBPartners.

With an astounding 6,000+ agency partners, West Bengal is a significant market that plays a vital role in promoting insurance adoption throughout the East Zone.

The occasion highlighted the value of trust while purchasing insurance, especially in Tier 2 and Tier 3 cities where individualized care is essential, such as Asansol, Durgapur, Raniganj, Howrah, and Krishnanagar. The creative PoSP (Point of Sale Person) model developed by PBPartners was highlighted as a key component of its objective to improve the dependability and accessibility of health insurance in underprivileged areas of West Bengal.

People in Kolkata, West Bengal, have recently become much more conscious of the protections offered by health insurance. The brand’s success in this area has been greatly aided by the proper fusion of state-of-the-art technology and the individualized attention of agent partners.

PBPartners launched PBP Mitra, a dedicated helpline number for both customers and agent partners, to further expedite post-sales support. Even if an agent is not accessible, PBP Mitra makes sure that any post-policy inquiries are promptly addressed, from name revisions and policy endorsements to any clarifications. In customer journeys, this program has improved service quality and confidence.

With the backing of a Certificate of Assurance, PBPartners provides a 100% Renewal Commission Guarantee.

To honor and reward top-performing health insurance agents, PBPartners launched its new Club Loyalty Program. Agents are further encouraged to expand their businesses and provide exceptional customer service by the program’s exclusive benefits, bonuses, and recognition possibilities.

PBPartners is making a significant impact on the daily lives of families in Tier 2 and Tier 3 India by empowering local agency partners and making insurance easier for everyone.

Priyanka Dutta